Be My Guest Teacher's Book

O'Hara
Be My Guest Teacher's Book



Издательство: Cambridge University Press
Жанр: Cambridge University Press

Качество: Хорошее
Страниц: 64
Формат: pdf, fb2, epub

This fifteen-unit course is ideal for both in-service and pre-service students. It deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.