Comfort Jeremy Effective Telephoning: Teacher's Book Издательство: Oxford University Press Жанр: Oxford University Press Качество: Хорошее Страниц: 88 Формат: pdf, fb2, epub This new series of video-based courses is aimed at professional people who need to improve their language and communication skills, in specific business areas. Each course takes a common business function, such as giving a presentation or participating in a meeting, and takes learners through a stage-by-stage analysis of the skills and language they need to perform these functions effectively in English.